Customer Success Manager - EMEA Oracle Construction & Engineering
Uber · Bucharest, Bucharest · Romania
The Customer Success Manager, CSM, is the primary point of contact for a portfolio of cloud customers. The person filling this role is responsible for customer relationship, operational delivery, and satisfaction through the coordination of internal teams on customer facing activities, escalation management, and program visibility, as well as contributing to the overall operations of the Customer Success team via projects and process improvement work.