Escalation and Incident Manager
Uber · Romania
Oracle delivers a wide range of software, hardware, and related services—along with a rapidly growing portfolio of cloud solutions—to enable our customers in the industry to provide superior service and experience to their guests anywhere.
The Oracle Global Support Escalations & Incidents Team is the primary point of contact for escalations and incidents for Global Customer Support. This team provides 24x7 coverage for global customers and internal stakeholders.