Head of Product, Multi-Product Experience
Funding Circle · London, England
WE’RE ON A MISSION TO BACK THE UK’S SMALL BUSINESSES LIKE NO ONE ELSE 🚀
Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks.
At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.
We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better.
The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy 📈 Come and join a mission that matters!
[Read our Impact Report https://www.fundingcircle.com/uk/impact] | [See our Trustpilot https://uk.trustpilot.com/review/fundingcircle.com]
THE ROLE ⚡
📍 London (Hybrid) | 🤝 3 days in the office | 💰 Competitive Salary + Benefits
We've grown from a single product business offering our customers a loan every couple of years into a multi-product financing and spending business with which they interact with every day. That means we need to ensure we deliver a seamless lifetime customer experience across our products.
This role owns the strategy behind that experience, and the outcomes it drives. You report to the VP Product, running the Multi-product Experience Product team as part of the company's core Product and Design leadership.
As our Head of Product for Multi-product Experience, you'll:
- Set the vision and strategy for how our customer experience needs to evolve to maximise the impact of our product line plans and the overarching product vision.
- Build the capabilities and journeys that are used by multiple product lines & internal teams to ensure we are delivering a seamless experience for our customers.
- Lead and develop a team of Product Managers and support the growth and development of the culture within the broader Product team.
- Partner closely with Engineering, Product & broader leadership across the business to ensure you are maximising the impact you and your team have.
WHAT WE’RE LOOKING FOR 🌱
- 7+ Years of relevant experience in product management building high-quality consumer grade multi-product customer experiences.
- Strong experience of partnering with Design and Engineering.
- Led and developed teams of Product Managers to deliver value for customers and the business.
- AI-native. You've built with Claude Code or Codex or similar, and you bring that into how the team designs and builds.
- Strong communication and interpersonal skills - ability to work effectively and collaboratively with individuals from different parts and levels of the organisation with different backgrounds and perspectives.
SKILLS WE'D LOVE TO SEE:
- Experience in Fintech, ideally lending.
- A track record of customer experience transformation.
- Both consumer and SME exposure.
We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.
WHY JOIN US? 💜
We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026! As a flexible-first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us!
Our Circler Proposition focuses on five areas:
- Flexibility: We provide a benefit allowance you can tailor to your own life and family.
- Health: This includes private medical and dental, health assessments, and access to a digital GP.
- Wealth: We offer life assurance, share schemes, and financial coaching.
- Development: You get a dedicated annual learning allowance to help you level up.
- Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans.
We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family.
READY TO JOIN A MISSION THAT MATTERS? WE’D LOVE TO CHAT!