Strategic Partnerships Manager
Gen Digital · Remote · United States
ABOUT GEN:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
ABOUT THE ROLE:
Looking for a career in employee benefits where you can make a visible impact across partnerships, sales, and growth? Join our high-energy, collaborative Employee Benefits Team as a Strategic Partnerships & Growth Manager.
We are seeking a strong communicator, presenter, and creative seller who can manage partner relationships externally while also turning market insight into compelling sales tools. This person will build credibility with brokers, PEOs, MGAs, platforms, and other benefits partners, while creating the customized presentations, campaigns, messaging, competitive narratives, and enablement materials that help our teams engage prospects, expand relationships, and retain business.
The ideal candidate combines partnership judgment with sales and marketing instincts. They are comfortable presenting to external audiences, translating complex ideas into clear stories, and using data, market intelligence, and visual communication to influence decisions. They should be highly capable in PowerPoint and other presentation tools, with the executive presence to represent Gen and Norton LifeLock Benefit Solutions in partner and sales conversations.
KEY RESPONSIBILITIES:
Partnership management and business development (approximately 50%)
- Manage a selected portfolio of growth-market partnerships, with a focus on small and regional brokerages and accountability for engagement, performance, retention, and growth.
- Build, expand, and maintain relationships with benefits and insurance brokerage leaders, consultants, PEOs, MGAs, platforms, TPAs, and other strategic partners.
- Develop trusted relationships with executive stakeholders and partner leaders; clearly communicate the ROI and organizational impact of Gen’s solutions.
- Identify, pursue, qualify, and advance opportunities within new and existing partner relationships to support acquisition, expansion, retention, and revenue growth.
- Educate partners and key stakeholders on Norton LifeLock Benefit Solutions’ value propositions, services, and solutions in ways that are meaningful to their businesses.
- Understand partner enrollment paths, revenue requirements, contractual relationships, and operating models to identify opportunities and remove barriers to growth.
- Develop and drive strategic compensation programs and partnership contracts that align with brokerage objectives and Gen’s growth priorities; coordinate with Legal, Finance, and leadership.
- Lead or support RFP and RFI responses with a consultative, timely, accurate, and compelling approach.
- Conduct regular business reviews focused on existing-business performance, retention, partner health, pipeline, and new-business opportunities.
- Monitor partner performance, pipeline, forecasts, market shifts, competitor activity, and industry trends to identify growth and retention opportunities.
- Use Salesforce and related systems to analyze partner footprint, success measures, activity, forecasts, and whitespace opportunities; turn findings into clear recommendations.
- Collaborate with Business Development Executives, Specialists, Partner Account Managers, Marketing, Legal, Finance, and Employee Benefits leadership to improve member growth and retention.
- Represent Gen and Norton LifeLock Benefit Solutions in external presentations, meetings, webinars, partner communications, and industry events.
Sales intelligence, communications, storytelling, and enablement (approximately 50%)
- Create customized presentations, executive briefings, sales decks, campaign assets, partner messaging, talk tracks, and enablement materials for specific partner and sales opportunities.
- Translate market, partner, customer, and competitive intelligence into clear narratives that help sellers and partners understand the opportunity and act on it.
- Develop market and competitive narratives related to identity theft protection, cybersecurity, financial wellness, enrollment, and adjacent employee-benefit solutions.
- Build compelling stories for RFPs, RFIs, business reviews, partner pitches, executive meetings, webinars, and national sales events.
- Partner with Sales and leadership to shape opportunity strategy, audience-specific messaging, meeting narratives, and presentation flow.
- Turn complex product, market, and partnership concepts into concise, memorable, and visually effective communications.
- Design and maintain reusable sales-enablement content, templates, playbooks, campaign messaging, and presentation modules.
- Support targeted campaigns and coordinated outreach that activate partners, create demand, and reinforce retention and expansion priorities.
- Bring a creative-seller mindset to opportunity development by connecting data, insight, story, and action.
- Advise sellers and leaders on how to position Gen’s solutions, differentiate from competitors, and communicate value to distinct audiences.
- Measure and improve the effectiveness, adoption, and business impact of enablement and communications assets.
- Serve as the team’s presentation and storytelling expert, partnering with Marketing to create polished, executive-ready PowerPoint presentations and multimedia materials.
ABOUT YOU:
Experience: At least five years of experience in employee benefits sales, partnerships, business development, sales enablement, marketing communications, or a closely related field.
Experience working with employee-benefit brokers, consultants, PEOs, MGAs, platforms, TPAs, or other strategic distribution partners is required.
SKILLS:
· Experience managing and growing partnerships while supporting acquisition, retention, or expansion objectives.
- Practical understanding of benefits and insurance brokerage partners, their roles, needs, and buying dynamics.
- Demonstrated ability to create customized presentations, campaigns, messaging, sales tools, and market or competitive narratives.
- Exceptional written, verbal, presentation, and storytelling skills, including the ability to communicate clearly with executive and technical audiences.
- Advanced proficiency in PowerPoint and Microsoft Office, with strong presentation-design and visual-storytelling skills.
- Ability to synthesize market intelligence, customer needs, partner feedback, and competitive information into actionable recommendations.
- Strong business judgment and ability to prioritize relationship management, opportunity development, and enablement work.
- Working knowledge of benefit-enrollment methodologies and insurance products; awareness of identity theft protection, cybersecurity, financial wellness, and related benefit categories.
- Proficiency with CRM and business-intelligence tools, including Salesforce; able to manage partner activity, pipeline, forecasting, deadlines, and stakeholder expectations.
- Strong negotiation, influencing, and stakeholder-management skills, with the ability to collaborate across Sales, Partnerships, Marketing, Product, Legal, Finance, and Operations.
- Professional demeanor, business maturity, and confidence presenting to C-level executives and external audiences; able to distill complex concepts and use multimedia tools effectively.
PERSONAL ATTRIBUTES:
- Creative, commercially minded, and energized by selling, marketing, partner engagement, and problem solving.
- Collaborative, customer-focused, and service-oriented, with strong follow-through and the ability to deliver in a complex, fast-paced environment.
- Confident and credible with senior stakeholders; able to represent Gen with executive presence in partner and sales conversations.
- Organized and self-directed, with the judgment to manage competing priorities, deadlines, and frequent travel.
What’s Next
After you submit your application, you can expect the following steps in the recruitment process:
· TA Call
· Hiring Manager Interview
· Panel Interview
· Presentation