Product Designer
Lendable · London, England
ABOUT LENDABLE
Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:
- One of the UK’s most exciting unicorns with a team of over 800 people
- Among the fastest-growing tech companies in the UK
- Profitable since 2017
- Backed by top investors including Balderton Capital and Goldman Sachs
- Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
JOIN US IF YOU WANT TO
1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions
3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting
We're looking for an experienced and proactive Product Designer to join our Product Design team at Zable (Lendable). You'll join a team of 5 product designers and report to the VP of Product & Design.
You'll work mainly on the Zable app, our financial SuperApp with 2M+ monthly active users. It brings together credit cards, loans, memberships, mobile and more in one place. You'll own complex product areas end-to-end, from discovery and research through to polished, production-ready design. You'll set design direction alongside PMs and Engineering, mentor other designers, and help raise the bar for craft and outcomes across the team.
THE IDEAL CANDIDATE
- Has 3+ years of Product Design experience on mobile apps, ideally at a fintech or startup where you needed both breadth and depth
- Explores several directions before converging, and puts the unconventional option on the table, not just the safe pattern
- Is customer-centric and asks the right questions before jumping to solutions
- Uses AI tools daily as a normal part of how you work
- Treats accessibility (WCAG AA) and fair customer outcomes as part of good design, not compliance
- Gives and takes feedback well, and wants to help build a growing design team
- Bonus: experience with UX writing
WHAT YOU'LL BE DOING
- Shape problems in discovery with your PM and engineers, and state the user need clearly
- Run user research and usability tests, and turn findings into clear themes
- Use funnel and analytics data to spot confusing flows, unclear value propositions and customer harm, and to back up your design decisions
- Create wireframes, prototypes and user flows, and design edge cases and error states on purpose
- Apply the design system and Zable's brand guidelines, and flag inconsistencies as you go
- Talk to engineers about constraints while you design, not at handoff, and write specs that cover every state
- Use AI to speed up research, analysis and production, including raising PRs to ship design changes yourself
- Keep Figma files accurate and well documented so engineers and AI coding tools can rely on them
Interview Process
- CV screening
- An introductory call with someone from the Talent Team and/or hiring manager
- A take-home exercise to complete in your own time
- Task debrief with the design team members (45 mins)
- Final interviews, in person interviews & visit to the office (3x 30 min interviews on the same day):
- VP Product & Design
- Engineering team members
- Final round interview with our CPO
LIFE AT LENDABLE
- Winning team: the opportunity to scale up one of the world’s most successful fintech companies
- Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
- Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
- Health coverage: support for your physical and mental wellbeing, including private health cover
- Retirement & savings: long-term financial wellbeing through retirement savings plans
- Employee referral programme: earn a competitive bonus when you refer successful new team members
- Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
- Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Check out our blog https://blog.lendable.co.uk/!